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AEG | Help and Support

Hob displays error message E3/E311/E312/E313

Issue:
  • Induction hob displays error message E3  E311 E312 E313.
Applies to:
  • integrated induction hob
  • freestanding cooker with induction hob
Resolution:
 
1. Contact the qualified electrician who installed the appliance.

2. Contact an Authorized Service Centre.

If the above advices do not resolve the problem, we recommend requesting a visit by a service engineer.

Cause:
  • Error message E3  E311 E312 E313 means the appliance is connected to 400V.

NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.

Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.