1. How do I clean the filters of my hood hood?
The filters can be cleaned in the dishwasher or by hand. Rinse them well and dry them before reinserting them into the hood. Note that the filters may turn white if they are cleaned in the dishwasher. For further information on cleaning the filters, refer to the operating instructions for your appliance.
2. Why can not I find my hood on the website?
On the website only the models of our current series can be seen. If you can not find your model, it could be an older or special model. Please contact your dealer for more information.
3. My hood is not working. To whom can I contact regarding the repair of the hood?
We are happy to send you a licensed service technician. Fill out the form to make an appointment.
4. Where can I find the manual for my hood hood?
Keep the model and product number by hand, you can simply download a new manual here.
5. C or F. appears in the display of my dung-man cap. What does it mean?
The letter F indicates that the metal grease filters should be cleaned. If C appears in the display, the activated carbon filter should be cleaned or changed depending on the model. The actual degree of contamination of the filters is irrelevant for both displays. The operating time is relevant. If the filter has been cleaned or changed, the filter display must always be reset. The usage instructions provide information on how this reset is performed. You can also download the instructions for use here.
6. How do I clean the filters in my hood?
Filters can be cleaned in the dishwasher or by hand - rinse them well and dry before placing them back into the hood. Note that the filters can turn white if you wash them in the dishwasher.
7. Why can’t I find my hood on the website?
The site only displays our current range of models. If you can’t find your model it may be older or a specialty model - please contact your dealer for further information.
8. How old is my hood?
You can determine the age of your hood by looking at the serial number on the nameplate. The first number indicates the year of manufacture, and the second and third digits indicate the production week. For example, 13500016: week 35 in 2001.
9. Where can I find the manual for my hood?
With your model and product number at hand you can easily download a new manual here.