1. Why can not I find my dryer on the website?
On the website only the models of our current series can be seen. If you can not find your model, it could be an older or special model. Please contact your dealer for more information.
2. My dryer displays an error code. What does it mean?
The error codes have different meanings, depending on the problem. With our Troubleshooter you can find an error code and find out how to fix the problem.
3. What do the icons on my dryer mean?
If you are not sure of the meaning of the symbols on your device, you can always check the manual supplied. If you do not have your manual, you can download a digital version here.
4. My dryer does not work. To whom can I contact regarding the repair of the dryer?
If you can not solve your problem with our Troubleshooter, we will be happy to send you a licensed service technician. Fill out the form to make an appointment.
5. Where can I find the user guide for my dryer?
Keep the model and product number by hand, you can simply download a new manual here.
6. Why can not my dryer turn on?
To turn the unit on, press the ON / OFF button for at least 2-3 seconds. Helps you this tip no further, we recommend here to order a service technician who checks your device and can fix upon a defect.